8 Jobs in Hauppauge, NY
B&L PC SOLUTIONS INC is Hiring an IT Support Desk Supervisor Near Hauppauge, NY
- Initial triage on all inbound support calls
- Answering incoming calls and responding to incoming tickets
- Organizing tickets in our queue and ensuring that technicians are handling them properly and quickly
- Dispatching tickets that are not able to be handled remotely to our on-site technicians
- Verifying that backups are functioning properly both on-site and off-site for clients
- Confirming that client's are satisfied with the products and services that are being provided to them
- Assist with organizing documentation for clients
- Creation of standard operating procedures
1. Morning Person Required (shift is from 8:30 a.m - 4:30 p.m.)
2. You should consider yourself to be kind, patient, and happy
3. Team player - you enjoy working well with others.
You have not only heard of but have also WORKED WITH one or more of the following products (or similar to them):
Autotask, IT Glue, Datto, Hyper-V, VMWare ESX, SonicWall, FortiGate, Windows Server 2019, Networking
Job Types: Full-time
Experience:
- IT Help Desk / Support: 2 years (Required)
High school graduate
Associates Degree (Minimum)
Job Summary
Full Time
IT Outsourcing & Consulting
$63k-79k (estimate)
04/28/2024
06/27/2024
blpc.com
Hauppauge, NY
<25
IT Outsourcing & Consulting
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The job skills required for IT Support Desk Supervisor include Networking, Standard Operating Procedures, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Support Desk Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Support Desk Supervisor. Select any job title you are interested in and start to search job requirements.
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